The Socio-Technical Safety Studio

Understanding and improving safety in complex systems.

System safety, human factors and socio-technical analysis.

The Studio brings together research-informed resources, method notes and selected services on risk, accident analysis and safety in systems where people, technology and organisations work together.

By Dr Gulsum Kubra Kaya, system safety scientist and human factors specialist.

Research at a glance

Four recurring aspects of socio-technical safety.

The Studio's resources return to four related aspects of safety: system interactions, control and feedback, performance variability, and learning from events and everyday work.

Interactions

How people, technologies, tasks and organisational conditions influence one another.

Controls

How decisions, constraints, feedback and oversight shape what the system allows, prevents or detects.

Variability

How everyday work changes with context, demand, uncertainty and operational pressure.

Learning

How organisations learn from incidents, near misses, adaptations and everyday performance.

Topics in the Studio

Five connected areas of work.

These areas organise the resources and services on this site. Each addresses a distinct part of system safety, while recognising that the methods and questions often overlap.

System safety

How hazards, controls, constraints and interactions are examined across the wider system.

Human factors

How people shape and are shaped by tools, tasks, procedures, teams and operational environments.

Risk assessment

How risks are identified, analysed, prioritised and discussed in practice.

Safety thinking

How different safety perspectives, including Safety-I, Safety-II and systems thinking, support learning, reflection and improvement.

AI and emerging systems

How safety assessment changes when AI, automation, LLMs and new operational concepts are introduced.

Resources

Featured resources

The library contains accessible guides and method notes, each linked to related publications and selected references.

Browse all resources
System safety Guide

What is socio-technical safety?

A plain-language guide to why safety depends on the way people, technology, tasks, organisations and regulation work together.

AI and emerging systems Guide

Can LLMs support safety assessment?

A careful guide to where large language models may help, and why expert judgement, evidence and traceability still matter.

Services

Ways to work with Dr Kaya

Selected talks, workshops, review input, research collaboration and applied support are available where the question fits Dr Kaya's expertise.

View services